Customer Services
Monday to Friday 08:00 to 17:00
Our solutions backed up by our dedicated teams have delivered measured outcomes in the quality of care of patients throughout the years. We are certainly aware of the demands and challenges of implementing and supporting complex digital IT projects in Hospitals and believe we have invested in a team of people with years of clinical, technical and IT expertise to work in true partnership.
Our teams have years of Project Management experience and will work with our customers to deliver the project on time and budget. We assist with the full cycle of the projects from project kick-off, configuration, installation, system integration, training and go live.
MDI Medical with our partners can integrate our solutions with hospitals existing infrastructure via industry-standard protocols such as HL7, FHIR and DICOM. Our teams have many years' experience in working with PAS, RIS, EPR and PACS providers.
All our projects are delivered by a tailored customer training programme. Our teams support all users of the systems from technical, clinical and system administration.
